Welcome to CFM Solutions!
Adam and Misty have taken the next step on our adventure as representatives of Cincinnati Fan & Ventilator.
What Happened?
As Andy Muir and Steve Lane of Brookside & Lane Associates approach a much-deserved retirement, we are realizing our long-term goal of owning our own Manufacturer's Representative Firm. We created CFM Solutions LLC and, as of October 1, 2019, we officially became the representatives for Cincinnati Fan & Ventilator and Daniels Fans for the Kansas, western Missouri, and southern Nebraska territories.
We will also continue to offer peripheral products, including VAW Systems silencers and flexible connections, to continue to support your needs for the full fan package.
As the change in representation was made in October of last year, you may be wondering why we’ve been operating as Brookside & Lane Associates between then and now. We’re happy to explain. As their employees and mentees, Steve and Andy have been gracious enough to pass the Brookside & Lane torch to us. Our plan was to continue under that banner, but we’re now excited to introduce you to CFM Solutions, as we believe it’s a fitting refresher considering the scope of the transition.
What does this mean for you?
You may have already noticed a few changes since October:
New Quotation Formats
New Sales Order Acknowledgements
New Representation (other than Brookside & Lane Associates) for Twin City Fan & Blower
Starting immediately, you can also look forward to:
A Fresh New Name, Website, and Overall Aesthetic for CFM Solutions
New Product Announcements (click here to sign up for our newsletter)
A Full Curriculum of Fan and Fan Related Software Training Seminars Available In Person and Online (coming soon)
Here’s what isn’t changing:
Our Contact Information - While we will have new email addresses, our old addresses will forward to the new ones for a period of time and you can still reach us at the same phone and fax numbers. (You can also still reach Steve, Andy, and Cheree of Brookside & Lane at their numbers and addresses).
The Exceptional Products and Service You Receive from Our Partners
Our Dedication to You
Who do you contact now?
Here’s who to contact and when for information from our partners:
Requests for Quotation and Product Information: Adam Goode
New Orders and Order Related Information Requests: Misty Goode
General Information Requests: Pick one of us or send a request.
For information relating to Brookside & Lane Associates or their partners, please visit their site.
Our Promise to You
We value our relationship with our customers and guarantee that we will continue to strive for excellence in service and support. To solidify that fact, here’s what you can expect from us in the future:
Consistent and Reliable Communication
FAST Quote Response
FAST Order Processing
We look forward to working with you!
Please feel free to contact us if you have any questions regarding these changes. We’re excited about our future on this new path and we’re confident that we’ll meet or exceed your expectations as a supplier.